At Frampton Farm Education, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how personal information is collected, used, stored and shared when you visit our website, make an enquiry, enrol on a programme or access our educational services.
Our education partnership includes Frampton Farm in Kent and Poppies Farm in Berkshire, providing practical land-based education, vocational qualifications, alternative provision and online learning opportunities.
We aim to handle personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Frampton Farm Education is the name used for our education website, which provides information about learning opportunities at two centres.
Frampton Farm – Kent
Operated by Friends of Frampton Farm CIC.
Email: education@framptonfarm.co.uk
Poppies Farm – Berkshire
Email: info@poppiesfarm.com
Each learning centre is responsible for handling personal information relating to its own educational services, subject to the arrangements agreed between the organisations.
Where personal information is shared between the centres, this will be limited to what is necessary for managing enquiries, providing educational services or meeting relevant legal obligations.
Depending on how you interact with our website and services, we may collect:
Names and contact details of parents, carers, learners and professionals.
Information submitted through website enquiry forms.
Learner age, educational background and programme interests.
Enrolment and attendance information.
Learning records, coursework, assessments and qualification achievements.
Information about additional learning needs, medical requirements or support arrangements where necessary.
Payment and invoicing information.
Website usage information and technical data collected through cookies or similar technologies.
We only request information relevant to the services being provided.
We use personal information to:
Respond to enquiries and provide course information.
Assess suitability for programmes and placements.
Process enrolments and manage bookings.
Deliver educational activities and learner support.
Maintain attendance, progress and assessment records.
Register learners with awarding organisations.
Communicate with parents, carers, schools and commissioning organisations.
Manage payments, invoices and financial records.
Meet safeguarding, health and safety and legal obligations.
Maintain and improve our website and educational services.
We do not sell personal information to third parties.
We process personal information only where we have an appropriate lawful basis under UK GDPR.
Depending on the circumstances, this may include:
Contractual necessity: Where information is needed to arrange or deliver educational services.
Legal obligations: Where records must be maintained to comply with relevant legal requirements.
Legitimate interests: Where processing is necessary for the reasonable operation and administration of our educational services, provided individuals' rights are appropriately considered.
Consent: Where consent is required for a particular activity, such as certain marketing communications or the use of photographs.
Public task: Where applicable to a particular organisation or commissioned activity and supported by an appropriate legal basis.
Where we process sensitive personal information, including relevant health or disability information, we also identify an appropriate additional condition under data protection legislation.
We may share relevant information with organisations involved in delivering or supporting a learner's education.
These may include:
Schools and educational settings.
Local authorities and commissioning organisations.
Awarding organisations, including City & Guilds and AQA.
Educational staff, tutors and authorised support professionals.
Moodle and other educational technology providers.
Payment processing and administrative service providers.
Safeguarding authorities and other organisations where disclosure is required or justified.
Information is shared only where there is an appropriate reason and lawful basis.
We do not share learner information for unrelated marketing purposes.
Some of our programmes use Moodle to provide online learning resources, activities, coursework and assessment opportunities.
When learners access Moodle, information may be collected and stored to support their learning.
This may include account details, course enrolments, activity completion, submitted work, assessment results and learning progress.
Access to learner information is restricted according to relevant staff responsibilities and system permissions.
Moodle and any associated service providers may process information on our behalf under applicable data protection arrangements.
Many of our learners are children and young people, and we recognise the importance of protecting their personal information.
We aim to collect only information necessary to provide appropriate educational services and support learner safety and wellbeing.
Information is handled by authorised staff and shared only where appropriate.
Parents and carers may be asked to provide information or permissions relevant to enrolment, learning activities and safeguarding.
Children and young people also have their own rights under data protection legislation, which we respect according to their age and understanding.
As an education provider working with children and young people, we have responsibilities to protect learner welfare.
Where safeguarding concerns arise, relevant personal information may need to be recorded or shared with appropriate professionals or authorities.
We will handle such information sensitively and share it only where necessary and lawful.
Safeguarding information may be retained in accordance with applicable safeguarding requirements and record-retention arrangements.
We take appropriate measures to protect personal information against unauthorised access, accidental loss, misuse or disclosure.
These may include password-protected systems, restricted access to records, secure online platforms and staff confidentiality requirements.
Personal information is retained only for as long as necessary for the purpose for which it was collected, including relevant educational, safeguarding, financial and legal obligations.
Different types of records may have different retention periods.
Under UK GDPR, individuals have rights relating to their personal information.
Depending on the circumstances, these may include the right to:
Request access to personal information.
Ask for inaccurate information to be corrected.
Request deletion of information in certain circumstances.
Request restrictions on how information is used.
Object to certain types of processing.
Request transfer of information where applicable.
Withdraw consent where consent is the lawful basis.
Some rights are subject to legal exceptions, particularly where information must be retained for safeguarding, educational or legal reasons.
To exercise your rights, please contact the relevant learning centre.
Our website may use cookies and similar technologies to support website functionality, improve the visitor experience and understand how the website is used.
Some cookies may be essential for the operation of the website, while others may require your consent.
Further information about the cookies used and how to manage your preferences will be provided in our Cookie Policy.
Our website may contain links to external websites, educational platforms and third-party services.
These organisations may have their own privacy policies and data protection arrangements.
We encourage visitors to review the privacy information provided by external services before submitting personal information.
We may update this Privacy Policy when our services, systems or legal obligations change.
Any updates will be published on this page, together with the date of the latest revision.
If you have questions about how your personal information is handled or wish to exercise your data protection rights, please contact the relevant learning centre.
Frampton Farm – Kent
Friends of Frampton Farm CIC
Email: education@framptonfarm.co.uk
Poppies Farm – Berkshire
Email: info@poppiesfarm.com
You also have the right to raise a complaint with the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
We encourage you to contact us first so that we have an opportunity to address any concerns.